About Us
About Us
ThermalNZ is a New Zealand-owned refractory wholesaler supplying specialist thermal products to both industry and the public. Our range includes fire bricks, ceramic fibre insulation, refractory castables, mortars, cements, and kiln furniture — all carefully selected for performance, durability, and value.
We work with manufacturers, engineers, and DIY customers across New Zealand, offering tailored solutions, product advice, and dependable supply.
Our Vision
To be a leading and highly trusted and respected supplier of high-quality thermal solutions, recognized for our reliable service, technical knowledge and commitment to professionalism.
Our Mission
To supply high-quality thermal solutions, providing guidance and tailored solutions to both businesses and individuals across New Zealand.
Our Core Values
Honesty & Transparency – We provide clear, fact-based information and sell based on the true capabilities of our products, ensuring customers make informed decisions.
Quality & Durability – We supply high-performance, long-lasting thermal solutions that meet industry standards and customer expectations.
Customer-Centric Approach – We prioritize our customers' needs, whether large-scale industries or individual users, by delivering exceptional service, reliable supply, and tailored solutions.
Professionalism & Expertise – We uphold the highest standards in everything we do.
Innovation & Custom Solutions – We offer specialist thermal solutions tailored to unique industry and individual requirements, combining technical insight with practical application.
Safety & Environmental Responsibility – We are committed to safe practices and mindful sourcing, aiming to reduce environmental impact while maintaining the highest industry standards.
Sustainable & Responsible Growth – We operate with long-term success in mind, ensuring our business remains strong, adaptable, and profitable to continue delivering value to our customers.